Keeping diets consistent while pets stay with us helps to avoid digestive upsets that can cause diarrhea, vomiting or other potential problems that can result.

Woof! staff love to treat dogs! We have in-house num nums, and a enticing selection of treats, bones and chews that can be purchased or added to your account. If your pet has any dietary restrictions we ask that you advise us. Just so you know, we do NOT allow rawhide treats.

Absolutely, we have refrigeration as well as a freezer for dogs staying longer term. We always carry frozen raw products, and Hurraw (dehydrated raw) products available for our clients convenience or in the event of an unexpected extended stay.

Woof! is happy to provide both bedding and toys for your pet. If you wish to bring their own, we ask that you not bring any bed that can not be laundered (ie bulky oversize beds, or foam core beds). Small blankets, beds or towels and toys are permissible.*

* Please do NOT bring any bed, toy, collar or bag that you would be devastated if lost or destroyed – we work hard to make sure our guests go home with what they came with, clean and intact, but sometimes stuff happens and we are not liable for these losses.

Dogs that are still intact are permitted to board but may not be able to run in the community play. If your female is in heat we need to know this before check in as it may affect run assignment. Unfortunately, we can not accommodate cats that have not been neutered.

We endeavour to take them to their regular vet, but in the event of a crisis we will go to the nearest emergency vet. Owners will be notified asap, and a record made. Unless an injury is the result of negligence on our part, expenses incurred at the vet will be your responsibility. We recommend that if your pet is making an extended stay, has existing conditions, or is elderly, you make arrangements in advance with your vet and notify us if there is an expense maximum you wish observed.